Let’s Clear the Floor: Your Top Questions, Answered

We get it—picking the right floor is a big decision. Let’s make it easier.

You’ve got questions, and we’ve heard them all. Whether you’re wondering about waterproof performance, durability, or what happens if your dog has an accident (don’t worry—we’ve thought of that), this page is here to help.

Is TrueTouch flooring durable?

Yes. All of our flooring is designed for real life, which means pets, kids, parties, spills, and skateboards are all fair game. We offer a range of scratch-resistant, waterproof, and commercial-grade options tailored to your space's specific needs.

Is your flooring waterproof?

You bet. Every product we manufacture is designed to withstand spills and moisture. Just note: while all of our floors are waterproof, MonoTech is the only real wood product on the market that’s truly waterproof down to the molecular level. (It’s wild. Learn more [here].)

Is your flooring pet-friendly and kid-safe?

Absolutely. Every TrueTouch product is built to be tough enough for paws and playful kids. MonoTech goes a step further—it’s hypoallergenic and 100% organic, with no glues or PVC.

Can I use your flooring in kitchens and bathrooms?

Yes! Our entire line is designed to thrive in high-traffic, moisture-prone areas, including kitchens, bathrooms, basements, and mudrooms.

Do you provide installation services?

Not directly. We sell to national distributors, who then sell to retailers. Your local retailer is the best resource for certified installers that they know and trust.

What’s the best way to clean and care for TrueTouch flooring?

We keep it simple:

  • Sweep or vacuum regularly using a hard surface brush or attachment

  • Wipe up spills quickly

  • Avoid harsh cleaners—gentle, floor-safe products are best

Our floors are designed to be low-maintenance, but regular care helps them maintain their appearance for years to come.

Do your floors look as good in person as they do online?

They look even better. We hand-select every room scene and swatch to reflect the unique vibe of each collection, so what you see is truly what you get.

Still Have Flooring Questions?

Reach out to the TrueTouch team—we’re happy to help.